Delivery

• Processing: All items are handcrafted in our Southampton studio. Accessories are ready to dispatch within 1–3 business days, while lingerie takes 3–5 business days.
• UK Shipping: Royal Mail Tracked 48 — £3.50 (FREE on orders over £50).
• International Shipping: Tracked worldwide shipping from £12.00.
  • Europe: 3–5 business days.
  • Rest of the World: 6–7 business days.
• Packaging: We use discreet, plastic-free packaging. No mention of the contents is made on the outside of the parcel for your privacy.

Returns & Exchanges

• Accessories: We accept returns on silk accessories within 14 days of delivery, provided they are unused and in original packaging.
• Lingerie: Due to hygiene reasons, lingerie cannot be returned or exchanged unless it arrives faulty. Please refer to our Size Guide before purchasing.
• How to return: To start a return, please contact us at hello@beautasy.co.uk Return shipping costs are the responsibility of the buyer.